FAQ

 

Questions:

  1. I can’t find a particular program. Can you recommend something?

  2. Do you sell software on this site?

  3. What if I am dissatisfied with my purchase?

  4. I am having trouble with a freeware program. Can you help?

  5. A freeware program I installed includes adware or spyware. Why did you list it?

  6. I am a software publisher who would like to have my software carried on your site. How do I go about making this happen?

  7. Is there a way to view all the software titles in a particular category on just one page?

  8. I don't see the answer to my question listed here?



1. I can’t find a particular program. Can you recommend something?


Yes, email us (here) and we’ll try to help you find what you are looking for.

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2. Do you sell software on this site?


No, we refer you to a site that does. When you buy and download software it is not through software.cyberwalker.com. We refer you to a site that makes the sale.

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3. What if I am dissatisfied with my purchase?


Make contact with the vendor through which you purchased the software. If you are uncertain who that is send us an email (here) and we will find the contact for you so you can make contact with them. Should you have trouble we will make an effort to use our contacts to ensure you get a response.

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4. I am having trouble with a freeware program. Can you help?


We make every effort to ensure the quality of the freeware programs we list, however we can’t provide any technical support or troubleshooting.

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5. A freeware program I installed includes adware or spyware. Why did you list it?


We make every effort to ensure that the freeware programs we list are adware and spyware free. However we can’t guarantee that the program will stay spyware-free as we have no control over the end product. If you encounter spyware in a product we have posted please send us a note (here) with the name of the program that you believe is infected, the page you downloaded it from and the name of the anti-spyware program that detected the problem.

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6. I am a software publisher who would like to have my software carried on your site. How do I go about making this happen?


We would like you to sign up with either RegNow, ClickBank or Plimus. After doing so, please inform us as to which company you signed up with, by emailing us (here). We will then look at software that falls into our categories and add them to our site.

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7. Is there a way to view all the software titles in a particular category on just one page?


All you have to do is click on a particular category and once on that page, scroll down near the bottom right and look for the turquoise rocket logo. Click on that and you will see all the products for that category in listed form.
*Note: This method works for all the main categories.

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8. I don't see the answer to my question listed here?


Make contact with us, by emailing your question (here). We will try to make every possible effort to get your question answered in a prompt manner. Please entitle the subject of your email message: "Question about Software Site".

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